Frequently Asked Questions



1. Where is the River City Storage facility located? The facility is conveniently located at 2175 Campbell River Rd, Campbell River, BC V9W 4N8, and serves Campbell River and neighboring towns.

2. What are the types of storage options available? River City Storage offers a variety of options, including Container Storage, Self-Storage Units in various sizes, and Outside Storage for boats, RVs, trailers, campers, and other vehicles.

3. What are the daily access hours for storage units? Customers can access their storage units from 7:00 AM to 8:00 PM, every day.

4. What are the starting prices for the storage units? Starting prices listed on the site are:

  • Small Units: Starting at C$95

  • Medium Units: Starting at C$165

  • Outside Units (RV/Boat/Vehicle): Starting at C$100

5. Are the storage units and facility secure? Yes, security is a priority. The facility is in a secure location and utilizes Digital Video Surveillance to protect your belongings.

6. Can I rent a storage unit and manage my account online? Yes, you can rent storage units online, and their website allows you to manage your self-storage unit account and make payments 24 hours a day, 7 days a week.

7. Does the facility offer climate control? Yes, the website lists Climate Control as one of the features available at the facility, along with a variety of unit sizes.

8. What are the office hours if I need to speak with staff? The main office hours are:

  • Monday to Friday: 8:00 AM - 5:00 PM

  • Saturday and Sunday: By Appointment

9. Are there automatic payment options available? Yes, the facility offers the convenience of Online Bill Pay and AutoPay (Easy Pay), which is promoted as a beneficial and secure way to manage your payments automatically.

10. What size are the container units they have available? The website specifically mentions that they have 8x20 non-heated units currently available for rent.

11. What is the going rate for a 10x10 storage unit?